Technology has transformed the financial services sector during the last decade. The technological revolution that is taking place in Finance right now is expected to progress at an ever quicker pace during the next decade. For anyone working in this sector, it has become increasingly important to keep up with new technological developments if they want to avoid getting left behind by the competition.
It’s not just the competition that’s getting tougher in the financial industry, but also the regulatory requirements. Financial service providers that do not comply with the legislation and regulations governing their sector risk serious short and long term consequences. This may include high fines, serious reputational damage and even shutdown.
Training is not optional
To keep on top of technological advancements and develop a highly skilled workforce for your financial services company, continued learning is crucial. Teaching employees to work with new technology will help them get more work done in less time. Improving sales and soft skills will boost your organisation’s ability to attract new clients and retain them.
Compliance is more important than ever
After all the corruption scandals that have surfaced in the financial sector during the last few decades, it has become a lot more complicated and costly to adhere to regulatory requirements that have never been as strict as they are today. Compliance training is one of the most important measures a financial services company can take to prevent compliance problems.
For most training needs in the financial services sector, eLearning provides quicker, cheaper and easier way to provide the right training at the right time. While traditional training is often difficult to organise because of employees’ busy schedules, eLearning courses can be taken at any time from anywhere. Using eLearning, training courses covering new technology or regulations can be developed and deployed to employees quickly without the need for trainers, training venues or printed learning material.
Implementing a well-founded training strategy with an extensive compliance programme and financial, technological, sales and soft skills training courses will help your financial services organisation achieve better performance, gain clients and avoid regulatory issues.
To ensure the success of a new learning and development program, it is recommended to work with an experienced training service consultancy. A training provider that has practical experience in the financial services industry can help you overcome the many difficulties that are involved in a large training programme or elearning project.
Below you can find a number of training and elearning providers with financial services industry experience.
Bespoke eLearning for Finance – Day One Technologies
This well-established online training company has developed financial services elearning and system simulations for some of Europe’s leading banks and finance companies. An impressive client list includes Lloyds Bank, TSB and The Co-operative Bank.
They combine backgrounds in learning psychology and technology to create highly effective elearning, and being based not far from us in Yorkshire, we have been able to witness their unique approach and skill sets first hand.
Their elearning for finance organisations has included projects in:
- Mortgage training simulations
- Accelerated inductions with reduced time to competency
- Modernisation of legacy training systems
- Complex content development
- Complaints handling training for call centres
- Simulation based training for IT systems
One of Day One’s most impressive achievements was in delivering training during the merger of LloydsTSB and Halifax Bank of Scotland in 2011, which required front line staff in both organisations to be trained quickly in a unified system. This, the largest merger in European banking history was extremely high-profile, and continuity of service was essential for brand perception over this period.
Day One were drafted in to provide fast and effective simulation based training for over 8,000 staff, including 600 delegates per day using the same online software system.
The project went extremely smoothly for staff from both banks, but was also lauded by external industry commentators, with feedback including this quote from ‘It’s a Financial World’:
“…to do it without interrupting service to customers – represents an enormous success.”
For more information on elearning for financial services, visit the Day One website at: https://www.dayonetech.com.
UK Provider of Face to Face Finance Industry Training – FSTP LLP
FSTP is a financial services training provider and consultancy that offers training courses covering a range of important skills for being successful in the financial services sector. Subject areas include:
- Compliance and Risk
- Technical Training
- Personal Development
- Senior Management and Board
The company regularly organises public courses in the City of London, but training can also be provided at the date and venue that suit your training group’s schedule. All training and consultancy services can be customised to client needs.
For more information about FSTP’s training services, have a look at their website: http://www.fstp.co.uk/.
US Financial Services Industry Training Provider – TrainSmart Inc
TrainSmart Inc is a US based learning solution provider with extensive experience in the financial services sector. They have helped with the design, development and delivery of instructor-led and eLearning courses on a range of topics for financial services companies.
Training services provided to the financial services industry include:
- Design and development of training material
- Analysis of training requirements
- Train-the-trainer training
- Training database design
- Time management training
During it’s 20+ years in the training solution sector, TrainSmart has developed long term relationships with many of its clients, which shows their commitment to delivering high quality learning solutions.
Find out more at http://www.trainsmartinc.com/about-us/industries/financial/. Read about success stories at: http://www.trainsmartinc.com/about-us/success-stories/.
Online course provider – Fitch Learning
Fitch Learning is a global training provider that offers a range of courses and qualifications for the financial services sector. Courses can be followed at their training centres, delivered at your own premises or taken online through their eLearning platform.
Content can be purchased as off-the-shelf training programs or tailored to meet your organisation’s unique needs.
Find out more at https://www.fitchlearning.com/e-learning/.
eLearning Consultancy from Learning Light
Are you looking to start your journey in elearning or enhance your existing processes, technologies or content?
Learning Light have decades of combined experience in supporting organisations of all sizes and across most industries. Please give us a call on +44 (0)114 307 2357 for a no-obligations discussion of your requirements.
Financial Services Industry LMS Provider – ExpertusONE
ExpertusONE is a cloud-based learning management system developed by LMS solutions provider Expertus. The LMS is designed to be simple to use, but still includes all the features you need to set up a successful learning & development program. Features include:
- A great user experience on both mobile and desktop devices.
- Extensive reporting functionalities built-in.
- A built-in virtual conference module.
- A built-in gamification tool.
For more information about Expertus LMS for your financial services company, check out: http://www.expertus.com/industries/financial-services/.
Other financial services websites and resources
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